KlevaTutor Privacy Policy

KlevaTutor (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, including our website, mobile applications, and services (collectively, the “Platform”). This policy applies globally, including users in: • European Economic Area (EEA) • United Kingdom (UK) • United States (including California) • Other jurisdictions

We collect personal information when you: • Create an account • Book or deliver sessions • Make payments • Contact support This may include: • Name • Email address • Phone number • Profile information (e.g., subjects, qualifications for tutors) • Payment-related details (processed via third parties)

For student accounts, we may collect: • First name or nickname • Academic needs or learning preferences We do not knowingly collect excessive personal data from minors. Parents are responsible for: • Providing consent • Managing student accounts

We may collect: • Device information • IP address • Browser type • Usage data (pages visited, session activity)

We use cookies and similar technologies to: • Enable platform functionality • Improve performance • Analyze usage See our Cookie Policy for details.

We use your data to: • Provide and operate the platform • Match Tutors with Parents/Students • Process payments • Manage sessions and bookings • Communicate with users • Improve services and user experience • Prevent fraud and ensure security • Comply with legal obligations

For users in the EEA/UK, we process personal data based on: • Contractual necessity to provide services • Legitimate interests, platform improvement, fraud prevention • Consent, where required (e.g., cookies, marketing) • Legal obligations, compliance with laws

We do not sell your personal data. We may share information with: Service Providers • Payment processors (e.g., Stripe or equivalent) • Hosting and infrastructure providers • Analytics providers Other Users • Tutors see relevant student/parent info • Parents see tutor profiles Legal Authorities • When required by law • To protect rights, safety, or prevent fraud

Your data may be processed outside your country, including: • United States • Africa (e.g., Nigeria) • Other regions where our service providers operate We implement safeguards such as: • Standard Contractual Clauses (SCCs) • Secure data handling practices

We retain personal data only as long as necessary to: • Provide services • Comply with legal obligations • Resolve disputes When no longer required, data is: • Deleted, or • Anonymized

GDPR / UK Users You have the right to: • Access your data • Correct inaccurate data • Request deletion (“right to be forgotten”) • Restrict or object to processing • Data portability • Withdraw consent California (CCPA/CPRA) Users You have the right to: • Know what personal data is collected • Request deletion • Correct inaccurate data • Opt-out of data sale (we do not sell data) • Non-discrimination for exercising rights

To exercise any rights, contact: Email: privacy@klevatutor.com We will respond within: • 30 days (GDPR standard) • As required by applicable law

We implement appropriate technical and organizational measures, including: • Encryption in transit (HTTPS) • Secure authentication • Access controls • Monitoring and fraud prevention However, no system is completely secure.

KlevaTutor is designed for use by minors under parental supervision. We: • Do not knowingly collect unnecessary personal data from children • Require parental control and consent If you believe a child’s data has been collected improperly, contact us immediately.

Our platform may integrate with third-party services. These providers have their own privacy policies, and we are not responsible for their practices.

We may update this Privacy Policy periodically. Updates will be: • Posted on this page • Indicated with a new effective date

For privacy-related questions or requests: KlevaTutor Privacy Team Email: privacy@klevatutor.com